Job Type: JK Capital Openings

JOB DESCRIPTION:

• Achieve various individual sales / business targets to contribute the team performance
• Develop and maintain cordial customer relationship and provide quality customer services
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Collaborate with internal teams (e.g. sales, marketing, senior management) to address customers’ needs
• Prepare reports as maybe required

Requirements:

• Proven experience in Customer Service preferably in banks or any financing company.
• Proven track record of meeting and exceeding targets
• Background in customer service; industry knowledge is a plus
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Ability to work well with a team
• BSc/BA in Business Administration, Marketing, Management or a related field

JOB DESCRIPTION:

• Pre-screening loan applications
• Evaluating clients’ financial information and calculating risk ratios
• Review loan requests
• Helps customers by answering questions; responding to requests.
• Assess clients’ financial status
• Utilize professional judgment to determine which potential borrowers represent good risk opportunities for the organization
• Evaluate creditworthiness and risks
• Contact clients to gather financial data and documentation
• Analyze risks and approve or reject loan requests
• Calculate financial ratios (e.g. credit scores and interest rates)
• Set up payment plans
• Maintain updated records of loan applications
• Maintains customer confidence by keeping loan information confidential
• Follow up with clients about loan renewals
• Monitor progress of existing loans
• Prepare reports as maybe required

Requirements:

• Preferably with work experience as a Credit Officer, Loan/Account Officer or similar role
• Hands-on experience with lending procedures and products
• Ability to create and process financial spreadsheets
• Strong attention to detail and a mind for numbers
• Strong analytical skills
• Excellent communications and customer service skills

JOB DESCRIPTION:

• Achieving established goals/ sales target
• Actively seek out clients
• Develop working relationships with target prospects and clients.
• Represent the company in utmost level of service.
• Willing to do field works most of the time.

Requirements:

• Good communication skills
• With experience in sales.
• With experience in online marketing.
• Proven track record in achieving sales quotas
• With experience in doing call- outs to clients to follow- up pending document/s.
• With experience in handling clients/ customers inquiries.

JOB DESCRIPTION:

• Assessing credit worthiness of existing or prospective clients.
• Examining financial transactions and credit history case by case.
• Completing ratio, trend and cash flows analyses and creating projections
• Deliver a multidimensional perspective on the investment outlook in an accessible and informative manner.
• Determine in depth the degree of risk involved
• Carefully analyze data and produce clear and objective reports .
• Routinely monitor loans for compliance.
• Adhere to credit policy and guidelines.
• Monitor corporate portfolio asset quality on an ongoing basis.
• Draft models of credit information that predicts trends and patterns.

Requirements:

• Candidate must possess at least Bachelor’s/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
• Preferably less than 1 year experience specialized in Banking/ Financial Services or equivalent.